Last updated: 1st August, 2026

The Little Nest ("we", "us", "our"), respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect, why, and how we handle it when you visit or shop at thelittlenest.com.au​.

Information we collect

We may collect:

• Contact & order details: name, email, phone, shipping and billing address.
• Payment information: processed securely by our payment providers — we do not store your full card details.
• Account information: if you create an account, your login details and order history.
• Technical & usage data: IP address, browser type, device, and pages visited, collected via cookies and analytics.
• Communications: messages you send us via email or our contact form.

How we use your information

We use your information to:

• Process, fulfil and deliver your orders.
• Communicate with you about orders, enquiries and support.
• Send marketing emails and offers (only if you've opted in — you can unsubscribe any time).
• Improve our website, products and service.
• Prevent fraud and meet our legal obligations.

How we share your information

We only share your information with trusted third parties who help us run the store, including:

• Payment providers (e.g. Stripe, PayPal) to process payments securely.
• Shipping and fulfilment partners and couriers to deliver your order.
• Email, analytics and website providers that help us operate and improve the site.

We do not sell your personal information. Some providers may store data overseas; where they do, we take reasonable steps to ensure your information is handled securely.

Cookies

Our site uses cookies to keep your cart working, remember preferences, and understand how the site is used. You can disable cookies in your browser, though some features may not work as well.

Data security & retention

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep personal information only as long as needed for the purposes above or as required by law.

Your rights

You may request access to, or correction of, the personal information we hold about you, and ask us to stop sending marketing. To make a request or raise a privacy concern, email info@thelittlenest.com.au. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with an updated date.

Contact

Questions about your privacy? Contact Us or Email us at info@thelittlenest.com.au.